Service Standards

• Standard booking procedures for both corporate and leisure travel services
• Equivalent standard booking questionnaire for both Domestic and International itineraries
• Unique Client Id code for every clients booking travel services with rewards points
• Before You Travel - VIP Checklist (for ELITE Travellers only)
• Client Value - VIP Traveller Profile & History (for ELITE Travellers only)
• Business - Client relationship management
• Customer satisfaction surveys
• Latest industry updates and individual preferences news